Scheduling A Year Of Wellness #

Once the patient has watched the ORANGE wellness video and received the ORANGE Wellness Report – “Are you Going to Outlive your Mobility, the patient will have received a recommendation for yearly wellness care from the doctor.

Based on the wellness recommendations given to the patient, the front desk staff will schedule all the wellness visits into the appointment book after the patient has signed the Wall of Champions. A Progress Exam and Wellness Report should be scheduled for the last yearly wellness visit.

If payment for the patient services have previously been paid by insurance, the patient will need to be reminded that their insurance does not cover wellness visits and they will be eligible to receive the TOS discount. Payment will be due at the time the services are rendered. The patient should be informed to make sure to let the doctor know about any future exacerbations or new spells of illness so the doctor can make any necessary adjustments to their care plan.

The CA will update the “NP Wellness Tracking Report” to show that the patient received the ORANGE wellness video, the ORANGE Wellness Report, and the wellness schedule. Now we can update the “wellness scoreboard” to reflect that a patient has moved into wellness care. A WIN FOR THE PATIENT!!!

The goal is to get as many of the new patients that have come into the practice during any given month, through their entire active care plan and scheduled out for yearly wellness care.